Our goal is to make caring for your Land Rover a positive experience. We’re here to share our expertise and provide quick, professional parts support whenever you need it.

Your satisfaction is our priority. We truly value your business and will do everything we can to ensure you’re completely happy with our service. We take great pride in our extensive inventory, offering only the highest quality parts and accessories, including Genuine Land Rover parts and ProLine, our carefully selected range of alternative options.

If you own a Land Rover, Defender, Discovery, or Range Rover and are looking to handle more of your own maintenance, or if you work with an independent shop, we encourage you to explore our printed catalogs and online resources. They will help you understand the parts needed for your service requirements. We’re confident you’ll find our catalogs, website, and especially our staff, to be incredibly helpful in getting the best parts support for your Land Rover.

Our Product Guarantee

All parts and accessories purchased from Rovers North are guaranteed to be free from defects for 24 months, with unlimited mileage, to the original purchaser. If you suspect a defect, please return the part using our online return form. See our Returns & Exchanges page for more information.

How To Order

We will process your order as soon as we receive it.

For phone orders of in-stock items placed by 3:00 PM EST on business days, we ship the same day. Website orders placed by 1:00 PM EST on business days are usually shipped the same day as well. For urgent website orders requiring same-day shipping, we recommend calling to confirm product availability or placing your order entirely by phone.

First-time customers must have their first order shipped to their billing address. Orders from outside the USA and Canada require prepayment; a Rovers North Sales Team representative will reach out to you regarding payment and shipping costs. When contacting Rovers North, please note we have two phone numbers: our 800 number is for ordering parts and includes professional advice, while our 802 number is for detailed technical support when you're in need of guidance for diagnosis or repairs. You can also find technical advice on our Forum.

If you call, please have your VIN (Vehicle Identification Number) ready. We strive to provide you with the correct parts, so take a moment to review our Vehicle Identification Pages to have your Land Rover details on hand.

Special order parts are always welcome, though first-time customers will need to provide a deposit. We offer both expedited air service and economical ocean freight. All Land Rover parts are available through Rovers North, making Land Rover ownership affordable with the best prices, quick service, and our unbeatable 12-month unlimited mileage guarantee. Buy with confidence; we're here to help you!

Payment

For customers in the United States and Canada, we accept Visa, MasterCard, Discover, C.O.D., or personal checks. All payments must be made in U.S. dollars. Orders paid by personal check will be held for 10 days or until the check clears. If your check is returned due to insufficient or uncollected funds, we may electronically re-present it. A handling charge of $25 or the maximum allowable by law will apply to returned checks.

Orders from outside the United States and Canada require prepayment. A Rovers North Sales Team representative will reach out to you regarding payment and shipping costs. If you're located outside the U.S. or Canada and would like an estimate before placing an order, please contact us first.

COD: All payments must be made in Money Orders or Cashier's Checks (US dollars). COD orders must be delivered to an address where you can pay and sign for your order.

Rovers North, Inc.
1319 Vermont Route 128
Westford, Vermont 05494
Fax: (802) 879-9152
Ph: (802) 879-0032
1-800-403-7591

Prices

All prices are subject to change without prior notice. However, we will notify you of any price increase before shipment.

Shipping Information

For phone orders of in-stock items placed by 3:00 PM EST on business days, we ship the same day. Website orders placed by 1:00 PM EST on business days are usually shipped the same day as well. For urgent website orders requiring same-day shipping, we recommend calling to confirm product availability or placing your order entirely by phone.

After this time, your order will be shipped on the next business day. We typically use standard ground shipping unless you request a different method. Options include regular ground, 3-day select, 2nd day air, and next day air for overnight delivery. Larger items will be sent via truck freight. For orders outside the U.S. and Canada, please contact us to determine the best shipping method. We will do our best to pick, pack, and ship your order as cost-effectively as possible.

For all International orders: All customs charges, duties/tariffs, taxes, brokerage fees, etc. are the responsibility of the customer and are not included in the shipping charged by Rovers North.

Damaged Merchandise (DO NOT SIGN FOR PACKAGE IF IT IS DAMAGED)

Please inspect your package as soon as you receive it. If you find that it’s damaged, you must file a claim with the carrier immediately. For UPS, you can reach them at 1-800-742-5877. Do not return the package to Rovers North.

Please note that painted, modified, or altered items cannot be returned. It is the customer's responsibility to verify part fitment, accuracy, and condition before making any modifications or painting.

SANTANA, OTOKAR, PERENTIE, ETC. POLICY:

Rovers North is not able to select parts or guarantee fitment for Santana, Otokar, Perentie, or other vehicles that were not manufactured by Land Rover in the UK. It is best if you supply the part number while ordering. Purchases for these vehicles are always “at your own risk”. If the part does not fit, you will be responsible for return shipping and potential restocking fees per the above Return Policy.